FAQ’s

1. How do I book a celebrity?

• To book a celebrity,  You’ll need to submit a ticket providing event details, including the date, location, and nature of the event. Once submitted, the celebrity’s agent will review your request and respond with availability and further instructions.

2. What information do I need to provide for a booking?

• When booking a celebrity, you’ll need to provide detailed information about your event, including the type of event (e.g., appearance, performance, virtual engagement), event date and time, location (or virtual platform), and any specific requests or requirements. This ensures the agent has all necessary details to process your request efficiently.

3. How long does it take to confirm a booking?

• The time it takes to confirm a booking can vary depending on the celebrity’s schedule and the details of your request. Typically, you can expect a response from the agent within 3-5 business days. For more urgent requests, there may be options to expedite the process.

4. Can I book more than one celebrity at a time?

• Yes, you can submit multiple booking requests for different celebrities. Each request will be handled separately by the respective agents. You can track the status of each booking through your account dashboard.

5. Is there a minimum lead time for bookings?

• We recommend booking at least 4-6 weeks in advance to increase the likelihood of availability, especially for high-demand celebrities. However, some bookings can be made with shorter notice, depending on the celebrity’s schedule.

How is pricing determined?

Pricing varies depending on the celebrity, event type, duration, and location. Each celebrity’s rate is set by their agent, and you'll receive a detailed quote when you initiate a booking request.

What payment methods are accepted?

We accept options for wire transfers and cryptocurrencies upon request.

Is there a deposit required?

Yes, a deposit is typically required to secure the booking. The amount varies based on the celebrity and event specifics. The remaining balance is usually due before the event date.

Are there any hidden fees?

No, there are no hidden fees. All costs are outlined in your booking quote, including any additional charges for travel, accommodations, or special requests. We ensure complete transparency in all transactions.

Can I get a refund if I cancel?

Refunds depend on our cancellation policy and the timing of your cancellation. Generally, cancellations made well in advance may qualify for a partial refund. Please refer to our cancellation policy for detailed information.

How do I handle payment disputes?

If you have any issues with a payment or dispute, please contact our customer support team immediately. We’ll work to resolve the issue promptly and fairly.

1. How is my personal information protected?

Your personal information is safeguarded through industry-standard encryption and security protocols. We ensure that all data shared on our platform is protected from unauthorized access.

2. Are the payment transactions secure?

Yes, all payment transactions are processed through secure gateways with encryption to protect your financial information. We comply with PCI-DSS standards to ensure your payment details remain confidential.

3. What is your privacy policy?

Our privacy policy outlines how we collect, use, and protect your personal information. We are committed to maintaining your privacy and only use your data for the purposes of booking and enhancing your experience on our platform.

4. How do you handle data breaches?

In the unlikely event of a data breach, we have a comprehensive response plan in place. We will notify affected users immediately, take steps to secure the platform, and provide guidance on protecting your information.

5. Can I control who sees my booking information?

Yes, you have control over your booking information. Only authorized agents and our platform administrators will have access to the details necessary for processing your booking.

6. How do I manage my privacy settings?

You can manage your privacy settings through your account dashboard. This includes controlling what information is visible to agents and adjusting communication preferences.

7. Is my communication with agents private?

Yes, all communication between you and the celebrity’s agent is private and secured through our platform’s encrypted messaging system.

8. How long is my data retained?

We retain your data only for as long as necessary to fulfill the purposes of your booking and comply with legal obligations. You can request data deletion at any time.

9. Can I request a copy of my data?

Yes, you can request a copy of your personal data by contacting our support team. We will provide you with all the information we hold about you in a secure manner.

10. What measures are in place to prevent unauthorized access?

We employ multi-factor authentication, regular security audits, and advanced monitoring tools to prevent unauthorized access to your account and data.

1. What types of events can I book celebrities for?

• Answer: You can book celebrities for a wide range of events, including corporate events, private parties, charity functions, virtual appearances, meet-and-greets, and more. If you have a specific event in mind, our platform can help you find the right celebrity to match your needs.

2. Are there any restrictions on the types of events?

• Answer: While most events are eligible for celebrity bookings, certain restrictions may apply based on the celebrity’s preferences, availability, or contractual obligations. It’s best to discuss the event details with the agent during the booking process to ensure all requirements are met.

3. Can I book a celebrity for a virtual event?

• Answer: Yes, many celebrities are available for virtual events, including online meet-and-greets, webinars, live streams, and more. Virtual bookings are a great way to engage with your audience, no matter where they are located.

4. Can I book a celebrity for multiple dates?

• Answer: Yes, you can book a celebrity for multiple dates, depending on their availability. When submitting your booking request, specify the dates and details, and the agent will confirm the possibility of multiple appearances.

5. Can I book a celebrity for international events?

• Answer: Many celebrities are open to international bookings, depending on their schedule and the location of the event. Be sure to discuss travel arrangements and any additional costs with the agent during the booking process.

1. How do I communicate with the celebrity’s agent?

• Answer: After submitting your booking request, you’ll be connected directly with the celebrity’s official agent through our secure messaging platform. This ensures clear and direct communication throughout the booking process.

2. Can I negotiate directly with the agent?

• Answer: Yes, you can discuss specific terms, requests, and other details directly with the agent. Our platform facilitates transparent conversations to help you finalize the booking details.

3. What should I do if I have specific requests for the celebrity?

• Answer: If you have special requests, such as certain activities, attire, or speaking topics, you can communicate these directly with the agent. They will work with you to accommodate your needs as much as possible.

4. How long does it take for an agent to respond?

• Answer: Response times can vary depending on the agent’s schedule, but most agents respond within 24-48 hours. If there’s a delay, our support team can assist in following up on your behalf.

5. Can I request a meeting with the agent before booking?

• Answer: Yes, you can request a preliminary meeting or call with the agent to discuss your event and ensure all details are covered before confirming your booking. This can be arranged through the platform.

1. What is the cancellation policy?

• Answer: Our cancellation policy varies depending on the terms agreed upon with the celebrity's agent. Generally, cancellations made within a specific time frame before the event may be eligible for a full or partial refund. Please review the specific terms during the booking process.

2. Will I receive a full refund if I cancel?

• Answer: Refund eligibility depends on the timing and reason for the cancellation. If you cancel within the allowed period specified in the booking agreement, you may receive a full or partial refund. Late cancellations might incur a fee or result in no refund.

3. What happens if the celebrity cancels?

• Answer: If a celebrity cancels your booking, you will be fully refunded. We also offer the option to reschedule with the same celebrity or choose a different celebrity if available, at no extra cost.

4. How do I initiate a cancellation?

• Answer: To cancel a booking, log in to your account, go to your booking details, and select the cancellation option. You will receive a confirmation email once the cancellation is processed. For urgent cancellations, please contact our customer support team directly.

5. Can I reschedule instead of canceling?

• Answer: Yes, rescheduling is often possible depending on the celebrity’s availability. Please contact the agent directly through the platform or reach out to our support team for assistance in rescheduling your event.

6. Are there any fees for canceling or rescheduling?

• Answer: Cancellation or rescheduling fees may apply based on the terms set by the celebrity’s agent. These fees will be outlined during the booking process. We recommend reviewing the specific conditions before finalizing your booking.

1. How do I navigate the platform?

• Answer: Our platform is designed with user-friendliness in mind. You can easily browse celebrities, view their profiles, and initiate bookings from your dashboard. Use the search bar to find specific celebrities or categories, and follow the step-by-step guide for booking.

2. What features are available for managing my bookings?

• Answer: Once you’ve initiated a booking, you can track its progress, communicate directly with the agent, and view all related documents and agreements within your account dashboard. You’ll also receive notifications for important updates.

3. Can I track the status of my booking online?

• Answer: Yes, you can track the status of your booking in real-time through your account dashboard. Each booking will have a status indicator (e.g., Pending, Confirmed, In Progress), and you’ll be notified of any changes.

4. Are there any special tools for organizing multiple bookings?

• Answer: For users managing multiple bookings, we offer a calendar integration feature, allowing you to see all your bookings in one place. You can also set reminders and deadlines for each step of the process.

5. Is the platform mobile-friendly?

• Answer: Yes, our platform is fully responsive and can be accessed from any device, including smartphones and tablets, so you can manage your bookings on the go.

1. How do I create an account?

• To create an account, click on the “Sign Up” button on the homepage. Enter your email address, create a password, and provide any required information. Follow the prompts to complete the registration process.

2. How do I reset my password?

• If you’ve forgotten your password, click the “Forgot Password” link on the login page. Enter your email address, and you’ll receive instructions to reset your password via email.

3. Can I update my booking details after confirmation?

• Once a booking is confirmed, changes can only be made by contacting our support team. Reach out to us with your booking reference and details of the changes needed.

4. How do I delete my account?

• To delete your account, contact our support team with your request. We’ll assist you with the account deletion process. Please note that this action is irreversible and will remove all your data from our platform.

5. How do I update my account information?

• Log in to your account and go to the “Account Settings” section. Here, you can update your personal information, contact details, and preferences. Be sure to save your changes.

6. Can I have multiple accounts?

• Our policy allows for only one account per user. If you need to manage different types of bookings, please use the features available within your single account.

7. How do I verify my account?

• Account verification may be required for certain actions. Check your email for verification instructions and follow the steps provided to complete the verification process.

8. What should I do if I suspect unauthorized activity on my account?

• If you suspect any unauthorized activity, contact our support team immediately. We’ll assist with securing your account and investigating the issue.

9. How can I change my email address or phone number?

• Log in to your account and navigate to “Account Settings.” Update your email address or phone number and save the changes. You may need to verify your new contact information.

10. How do I subscribe or unsubscribe from notifications?

• In your account settings, you can manage your notification preferences. Choose to subscribe or unsubscribe from various notifications according to your preferences.