Account Management

1. How do I create an account?

• To create an account, click on the “Sign Up” button on the homepage. Enter your email address, create a password, and provide any required information. Follow the prompts to complete the registration process.

2. How do I reset my password?

• If you’ve forgotten your password, click the “Forgot Password” link on the login page. Enter your email address, and you’ll receive instructions to reset your password via email.

3. Can I update my booking details after confirmation?

• Once a booking is confirmed, changes can only be made by contacting our support team. Reach out to us with your booking reference and details of the changes needed.

4. How do I delete my account?

• To delete your account, contact our support team with your request. We’ll assist you with the account deletion process. Please note that this action is irreversible and will remove all your data from our platform.

5. How do I update my account information?

• Log in to your account and go to the “Account Settings” section. Here, you can update your personal information, contact details, and preferences. Be sure to save your changes.

6. Can I have multiple accounts?

• Our policy allows for only one account per user. If you need to manage different types of bookings, please use the features available within your single account.

7. How do I verify my account?

• Account verification may be required for certain actions. Check your email for verification instructions and follow the steps provided to complete the verification process.

8. What should I do if I suspect unauthorized activity on my account?

• If you suspect any unauthorized activity, contact our support team immediately. We’ll assist with securing your account and investigating the issue.

9. How can I change my email address or phone number?

• Log in to your account and navigate to “Account Settings.” Update your email address or phone number and save the changes. You may need to verify your new contact information.

10. How do I subscribe or unsubscribe from notifications?

• In your account settings, you can manage your notification preferences. Choose to subscribe or unsubscribe from various notifications according to your preferences.