Security & Privacy

1. How is my personal information protected?

Your personal information is safeguarded through industry-standard encryption and security protocols. We ensure that all data shared on our platform is protected from unauthorized access.

2. Are the payment transactions secure?

Yes, all payment transactions are processed through secure gateways with encryption to protect your financial information. We comply with PCI-DSS standards to ensure your payment details remain confidential.

3. What is your privacy policy?

Our privacy policy outlines how we collect, use, and protect your personal information. We are committed to maintaining your privacy and only use your data for the purposes of booking and enhancing your experience on our platform.

4. How do you handle data breaches?

In the unlikely event of a data breach, we have a comprehensive response plan in place. We will notify affected users immediately, take steps to secure the platform, and provide guidance on protecting your information.

5. Can I control who sees my booking information?

Yes, you have control over your booking information. Only authorized agents and our platform administrators will have access to the details necessary for processing your booking.

6. How do I manage my privacy settings?

You can manage your privacy settings through your account dashboard. This includes controlling what information is visible to agents and adjusting communication preferences.

7. Is my communication with agents private?

Yes, all communication between you and the celebrity’s agent is private and secured through our platform’s encrypted messaging system.

8. How long is my data retained?

We retain your data only for as long as necessary to fulfill the purposes of your booking and comply with legal obligations. You can request data deletion at any time.

9. Can I request a copy of my data?

Yes, you can request a copy of your personal data by contacting our support team. We will provide you with all the information we hold about you in a secure manner.

10. What measures are in place to prevent unauthorized access?

We employ multi-factor authentication, regular security audits, and advanced monitoring tools to prevent unauthorized access to your account and data.