Cancellations & Refunds

1. What is the cancellation policy?

• Answer: Our cancellation policy varies depending on the terms agreed upon with the celebrity's agent. Generally, cancellations made within a specific time frame before the event may be eligible for a full or partial refund. Please review the specific terms during the booking process.

2. Will I receive a full refund if I cancel?

• Answer: Refund eligibility depends on the timing and reason for the cancellation. If you cancel within the allowed period specified in the booking agreement, you may receive a full or partial refund. Late cancellations might incur a fee or result in no refund.

3. What happens if the celebrity cancels?

• Answer: If a celebrity cancels your booking, you will be fully refunded. We also offer the option to reschedule with the same celebrity or choose a different celebrity if available, at no extra cost.

4. How do I initiate a cancellation?

• Answer: To cancel a booking, log in to your account, go to your booking details, and select the cancellation option. You will receive a confirmation email once the cancellation is processed. For urgent cancellations, please contact our customer support team directly.

5. Can I reschedule instead of canceling?

• Answer: Yes, rescheduling is often possible depending on the celebrity’s availability. Please contact the agent directly through the platform or reach out to our support team for assistance in rescheduling your event.

6. Are there any fees for canceling or rescheduling?

• Answer: Cancellation or rescheduling fees may apply based on the terms set by the celebrity’s agent. These fees will be outlined during the booking process. We recommend reviewing the specific conditions before finalizing your booking.